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Privacy Policy

A Legal Disclaimer

Effective Date: February 14, 2026

RTR Automotive & Towing Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our booking services.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided by you):

  • Name

  • Phone number

  • Email address

  • Vehicle information (make, model, year, service requested)

  • Service appointment details

Automatically Collected Information:

  • IP address

  • Browser type

  • Device type

  • Pages visited on our website

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

  • Schedule and manage service appointments

  • Respond to inquiries

  • Provide towing or automotive repair services

  • Improve our website and customer experience

  • Communicate service updates or confirmations

We do not sell, rent, or trade your personal information to third parties.

3. Online Payments

At this time, RTR Automotive & Towing Services does not process payments through the website. Payments are handled in person or through other agreed methods.

If online payment processing is added in the future, this Privacy Policy will be updated to reflect how payment data is handled.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and user experience. You may adjust your browser settings to refuse cookies if you prefer.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party tools or service providers (such as website hosting or booking software). These providers may have access to certain information solely for the purpose of operating our services.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent to communication

To make such a request, please contact us using the information below.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:

RTR Automotive & Towing Services

227 Palmeto Ave. Niceville, FL 32578
Phone: 850-725-7300
Email: rtr.niceville@gmail.com

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